Services

Performance Excellence & Quality Management

Increasing Quality and Reducing Risks

ACIG’s Performance Excellence and Quality Management Department (PEQM) creates great value for its Members. Since its inception in 2008, PEQM has assisted Members in growing from basic Quality Control to the highest levels of Performance Excellence, including quality structures, cost of poor quality (CoPQ), continuous improvement, innovation, systematic processes, and culture. The bottom line: Members are increasing quality performance, reducing rework, and eliminating construction defects.

Why ACIG?

Performance Excellence & Quality Management

Quality Certified Professionals

ACIG’s Quality Certified Professionals lead and work with Members’ Executives and Quality Directors in strategic planning, leadership, customer focus, metrics, analysis and measurement, workforce development, operations, and results. Three PEQM staff members are certified Baldrige Examiners.  In other words, quality means more to us than what happens within a construction site.

Clarity and Alignment

PEQM’s main focus is assisting Members in preventing construction defects, becoming benchmark companies, and supporting the Members’ long-term business success. As a result, Members can better position their organizations to succeed and accomplish their missions with greater clarity while creating alignment among leaders, employees, customers, stakeholders, and key partners.

Continuous Guidance and Education

PEQM regularly issues product alerts, Lessons Learned Bulletins, and a quarterly Quality newsletter. We also conduct in-person visits, facilitate peer group meetings, and sponsor webcasts/webinars on a variety of topics.

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Quality services
Construction Defects Awareness Training
Quality Benchmarking Comparison (QBC) – Corporate, Project and Support Facility Levels
Quality Peer Group Meetings/Partner Networking
Strategic/Business Planning, Leadership Consulting
Performance Excellence/Operational Excellence Guidance
Quality Culture Assessment (QCA)
Quality Management Manual Development and/or Revisions
Trade Quality Management Manual Development and/or Revisions
Performance Excellence services
Strategic Planning
Leadership Development
Customer Focus
Metrics, Including Balanced Scorecard Development and Tracking
Analysis and Measurement
Workforce Development and Operations
Testimonials